•The National Staff Survey launches on the 30 September 2024 and is open for 8 weeks. All substantive and bank staff have been invited to take part.
•The majority of staff will receive a copy of the survey to their HHFT email address and Facilities & Estates staff will receive a paper copy of the survey.
•The survey is being administered by an external company called Picker. They will send you the survey and receive your response. Every response is made anonymous so no one in HHFT will be able to identify any individual responses.
• This is your opportunity to make your voice heard and tell us about your experience of working at HHFT. It also feeds into the national picture of what it is like to work for the NHS.
•This year we will be running weekly prize draws for each division as an additional incentive for completion of the Staff Survey, with the team in each division with the highest response rate increase at the end of each week being awarded a prize
If you have any queries about the survey please contact the supplier directly on the details below
Tel. +44 (0) 1865 208140
Email: staffsurveys@pickereurope.ac.uk
Web: www.picker.org
Alternatively, please email Heather.McCluskey@hhft.nhs.uk if you would like to know more about the survey.
The annual NHS Staff Survey is one of the largest workforce surveys in the world and has been running every year since 2003.
The survey is an official statistic, run independently of NHS England and NHS Improvement and to the highest standards of quality and accuracy. What you say is kept confidential and anonymous.
After the survey closes, everyone’s answers are gathered together by the Staff Survey Co-ordination Centre that manages the survey for the NHS. It then takes a bit of time to carefully check and analyse that very large amount of anonymous data.
This gives a really accurate picture of what it’s like to work in the NHS, which is used by numerous different organisations, as well as Hampshire Hospitals, to make things better for you, your colleagues, and our patients and service users.
By giving just 15 minutes of your time you can help make the NHS the workplace we all want it to be.
This year the survey will be open to our NHS people from Monday 02 October and closes on Friday 24 November.
Please do fill yours in and make sure you have your say. As the People Promise says: “We each have a voice that counts”.
The more our NHS people know their organisations are listening to them and acting on their feedback, the better the outcomes for us and our patients.
A lot of good work is going on but there is always room to do more and make it the best for all of us, regardless of where we work.
Over 600,000 of our NHS people completed their survey. This was really appreciated, and we hope even more will be able to do so this year.
After the unique demands of the last few years, it is more important than ever that our NHS people can share their views on their working experience and how it can be improved.
The NHS Staff Survey is a rich source of data to support understanding working experience. The data are is publicly available via interactive dashboards and are well used by a wide range of organisations and teams, including HRDs and subject matter experts in NHS trusts, People Directorate (such as temporary staffing, retention, and equality and health inequalities teams, staff experience leads, CQC, staff networks, Workforce Race Equality Standard, Workforce Disability Equality Standard, Freedom To Speak Up and National Guardians Office, Social Partnership Forum, and the Pay Review Body.
The People Plan 2020/21 committed to redesigning and aligning the Survey to the People Promise.
The People Promise sets out, in the words of our NHS people, the things that would most improve our working experience for us all – like health and wellbeing support, opportunities to work flexibly, and to feel we all belong, whatever our background or our job.
From this year, everyone’s answers will be used to better understand what it’s like at the moment and where more change is needed.
How the survey works - FAQs
Yes. Your completed survey response will go directly to the independent survey contractor appointed by Hampshire Hospitals NHS Foundation Trust (HHFT).
HHFT does not have access to the responses or to any personal data. The report that is sent back to HHFT presents the survey findings in summary form and does not reveal the identity of the staff surveyed.
To help preserve anonymity, HHFT will not receive feedback on any group from which there are 10 or fewer responses.
You have been given a unique link so that the independent survey contractor can identify who has responded and avoid sending them further reminders. It also ensures that only staff eligible to take part can submit a response and prevents any individual from submitting more than one response.
The unique links are provided by the external contractor so there is no way that anyone in Hampshire Hospitals NHS Foundation Trust will be able to link the survey response data with any individual member of staff.
You have been given a unique identification (ID) number so that your name and work contact details are not on the questionnaire. Three and six weeks after the first survey is distributed, survey contractors use the ID numbers to ensure that reminder letters are only sent to staff who have not returned a questionnaire.
As staff return their completed questionnaires directly to the external survey contractor, there is no way that anyone in Hampshire Hospitals NHS Foundation Trust will be able to link data with a particular ID number or individual. If a questionnaire is returned with the ID number obscured or removed, that data cannot be included in the survey findings. Without the ID number, it is not possible to assign data to the correct NHS organisation.
It is mandatory for all NHS organisations to take part in the National Staff Survey each year to seek to views of staff about how they feel about working for the organisations. The myth busters below answer the common queries HHFT staff have asked about the survey however, if you have an additional query, please email organisationaldevelopment@hhft.nhs.uk
How online surveys are processed
How paper surveys are processed
Survey participation flow chart
Hampshire Hospitals Foundation Trust FAQs
The Staff Survey is run by the NHS Co-ordination Centre who can be contacted directly on the following details
Email: nhsstaffsurvey@surveycoordination.com
Telephone: 01865 208 141 (between 9.30am and 4.30pm)
People Pulse Survey
The People Pulse survey is a new quarterly Pulse survey which builds on our overall Trust staff survey approach with more frequent insights to track the people actions we’re all working on. It delivers on the commitments in the national 2020 People Plan to increase frequency of staff engagement and improve staff voice.
The HHFT Pulse will be running in April, July, and January 2022 (in autumn we will run the full annual staff survey). It will be open for a week in each quarter, with the first survey open from 26th April to 2nd May. Staff communications will run throughout the week.
Benefits of the Pulse:
- A quarterly pulse gives more frequent opportunities to check overall staff engagement (how staff feel about working here) and identify and potential risks earlier
- Results will be available within days so any actions can be quickly reviewed
- Trend and national comparisons will be available to help us track progress
Key features of the Pulse:
- It is a short survey of around 20 questions each quarter – 5 mins for staff to complete
- It can be accessed quickly from any work or personal device with no log in or registration required
- The Pulse is completely confidential, managed and administered by an external company and we don’t receive any identifiable results data
- All Trust staff (substantive and bank) can respond
- The Pulse measures Trust level only and doesn’t report at division, business unit or team level
For a copy of the FAQs, please click here.
Please email Organisationaldevelopment@hhft.nhs.uk if you have any questions.
The People Pulse survey is live in January, April and July each year. The feedback we get from the feedback is really important and we’d love for even more of you to take part in the next Pulse Survey. It’s running again in July and open to all HHFT staff.
All staff may complete the survey by either selecting the link or scanning the QR code below.
QR code
To download a poster for your team, please click here
If you experience any problems please contact Organisationaldevelopment@hhft.nhs.uk
