Handling Difficult Situations with Compassion Training
This training course is being offered to all frontline, patient facing NHS colleagues, and aims to teach colleagues the skills and techniques to handle difficult situations with compassion, including using appropriate communication techniques and active listening skills, whilst focussing on how to keep yourself safe and seek support if you feel affected by a situation.
This is a free 3 hour online session - click here to go the NHS England page to find out some more detailed information.
