A new Laboratory Information Management System (LIMS) is in place at Hampshire Hospitals, replacing the LIMS previously in use.
The 'go-live' week (13-17 October 2025) has now been completed with each stage of the process achieved successfully.
As Hampshire Hospitals sits as part of the Southern Counties Pathology Network – who are rolling the same LIMS out across all providers – we had been preparing for this change for several years. The LIMS links the requests made on the requesting system (ICE), with the sample in the laboratory and the result.
The success of this transition is a direct result of the teamwork and collaboration shown by everyone involved. A particular thank you must also go to our Pathology and Digital teams who have worked tirelessly to prepare, deliver and manage this really significant change. Their hard work and dedication to ensuring a seamless transition has been vital.
Please note the following key information and actions as we reach the end of go-live:
- Test orders requested before Monday 13 October take up to five times longer to book-in, so please continue to consider whether a test is essential for patient care before requesting.
- Requesting through ICE for all test types can continue as normal.
- Add-on tests are now available for all areas.
- Some old system test codes may still be visible within ICE – these will have ‘zzz’ at the start of the test name. Please do not select these. Instead, search and select the new test name which does not begin with ‘zzz’. Should you experience any issues in locating the correct test code, please contact Eloise.Clarke@hhft.nhs.uk.
- The Pathology Service Desk, and issue reporting form, is now closed. Please revert to raising any issues in the usual way via the IT service desk.
- Our IT system suppliers will conclude their on-site support today but will continue to provide remote assistance for the next three months.
